Palm Island Resort & Spa FAQs

Yes, upon availability and at an additional charge payable at the resort.

Our green practice beliefs prevent us from providing bottled water. However you can refill your reusable bottles at any time from our bars and restaurants.

Yes, there is a beverage stocked fridge in the Villas.

Yes, hair dryers, irons and ironing boards are in every room.

Yes, the tap water is drinkable.

Yes, there are safes in the rooms at no additional charge.

This service is not offered currently.

Voltage is 110 volts 60 cycles.

Yes, in all rooms

Yes – all Palm View rooms and Island Lofts have lovely big bathtubs and showers, with plenty of room for two!

No.

Beachfront rooms are only feet from the beach; Palm View rooms have views of the garden or the ocean. Island Lofts are located in a private garden and overlook the ocean.

Rooms have both air conditioning and ceiling fans.

• Beachfront Rooms: 2 guests
• Palm View Rooms: 3 guests
• Seagrape Suites: 3 guests
• Island Lofts: 2 guests
• Sea Feathers Villa: 6 guests
• Southern Cross Villa: 4 guests

To maintain Palm Island Resort & Spa’s peaceful and romantic atmosphere, we do not accept resort bookings for children under 16 years of age from January 3 to April 8. Children 12 years of age and older are welcomed from April 9 to January 2.

To maintain Palm Island’s peaceful and romantic atmosphere, we do not accept resort bookings for children under 16 years of age.

Every Wednesday at 6:30pm – just in time to watch the sun hit the horizon.

There are local musicians and bands playing every night, apart from Tuesdays which is our Silent Movie night on the beach.

Bicycles are available at no charge. Ride the bike paths for a glimpse of all the amazing vistas from the island.

Yes, there are many excursions available through local tour and excursion providers. Our Reception Desk will be happy to arrange these trips for you. You will find all the information on day trips and activities here.

Yes, if you wish to attend a local service, we will take you to Union Island.

Yes, all restaurants and bars have brand liquors and we serve local beer.

Due to the all-inclusive nature of the resort, and the large scale of our food and beverage operations, the resort cannot guarantee that food items will not come in contact with potential allergens even if a particular dish does not normally include these ingredients. Guests who may have severe allergic reactions to certain foods and allergens should take precautions.

The resort cannot guarantee that exposure to potential allergens will not occur. The resort frequently receives questions regarding special dietary needs and restrictions. In an all-inclusive setting, the resort is not able to accommodate individually tailored meals for specific guests.

The resort does offer a wide variety of meal choices, which includes salads, fresh fruits and vegetables, and vegetarian options. However, the resort is not able to cater to specific individual needs such as gluten free, allergen free, religious observance, or similar custom made dishes. We thank you for your attention and understanding.

There is Afternoon Tea provided daily.

Reservations are only required for the Sunset Grill.

We ask our guests to be island chic by day and elegantly smart in the evenings. By this we mean: In the restaurants, shoes are worn and bathing suits are covered. After 6:30 p.m., men wear shirts with collars and short or long sleeves (no t-shirts or tank tops), and slacks. Women wear dresses, skirts, slacks, culottes or tailored Bermuda-length shorts (no “short shorts” or cutoffs.) No jeans for men or women in the evenings. In summer, men can wear dress Bermudas.

Yes. A valid passport is required for travelers going to Palm Island via Barbados and as of December 31, 2005, a passport will be required for all US and Canadian citizens traveling to the Caribbean.

We strongly recommend that all members of your party travel with a passport with a validity date of at least six months past the date of your departure from the island.

For information on obtaining or renewing a US passport please click here.

You can take the short boat ride to Union Island and visit the town and shops there.

For an additional charge, guests can arrange a boat charter, scuba excursions, deep sea fishing, snorkeling in the Tobago Cays and private picnic lunches served at one of 4 designated picnic areas on Palm Island

If you book your international flights to Grantley Adams International Airport, Barbados, (BGI) we will deal with all of the other logistics. Please note that you must arrive into Barbados no later than 3PM and depart Barbados after 2PM. We will meet you on your arrival and take care of your luggage and your ongoing travel. Your next stop will be the short flight to Union Island. From here you will be whisked away on our launch for the ten minute ride to Palm Island Resort & Spa.

There is an ATM machine in Union Island. Guest Services will arrange a visit if necessary. Also the hotel can provide a cash advance on your Credit Card however a 5% commission will be applied.

Yes, we highly advise you to do this. Sometimes the connection time between the arriving flight to Barbados and the departing inter-island flight to Union Island can be tight for all checked luggage to make the connection with you.

Yes, depending on individual situations, we will accommodate your needs.

At check-in, guests are required to present valid government-issued identification (passport, driver’s license, ID card) along with a valid major credit card. This helps us confirm your arrival, and helps protect our guests by assisting with our fraud prevention measures. At check-in, a US $350 pre-authorization will be processed on your card to cover any incidental purchases or similar expenses. Incidental purchases may include things like tours, excursions, gift shop purchases, and dining in our specialty restaurant. We understand that not all guests incur additional charges during their stay, but this process assists the resort with fraud prevention. The pre-authorization is released at check-out, assuming you have not charged any purchases to your room.

Internet access is limited due to the remote location of our island paradise, but is available in the Library and Reception areas. The Seagrape Suites and Villas also have Internet access.

Yes, we have a gift shop where you will find everything from beachwear and flip-flops to cold beverages and snacks.

Typically, you are allowed to bring one checked bag, and one carry on, as set out below.

• Allowance of 1 standard piece of carry-on luggage per passenger not to exceed 13 lbs. (6 kilos).
• One free checked bag per passenger not to exceed 44 lbs.
• A second checked bag not to exceed 44 lbs (20 kilos) will be US $50.00 per bag.
• A third checked bag not to exceed 44 lbs (20 kilos) will be US $100.00 per bag.
• The maximum number of checked bags allowed per passenger will be 3 bags.

We always recommend traveling light and bringing the minimum amount of luggage to avoid airport and transfer delays. If you bring more than one checked bag, and one carry on, there may be delays and some of your luggage may not make the initial flight due to overall weight restrictions. Getting to Palm Island is the part of the adventure. Click here for details.

Yes, Palm Island Resort & Spa has a lovely Spa offering a wide variety of massage and beauty treatments, which can be purchased locally during your stay at the resort. Click here for more information.

The charges depend on the destination of the call, but are billed through a local operator and are subject to local and long distance charges.

Every Wednesday night is BBQ night and Saturday night is Caribbean buffet at the Royal Palm Restaurant.

Yes, a Resort Fee of US$24 per room, per night applies to all bookings. The resort fee is payable locally at the resort and includes wi-fi.